Our Process

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A Great Website is Built by Following a Consistent Process

Following is a general outline of our development process, and a description for the components that make up each phase your project will go through.

Some items are delivered by Iceberg Web Design and some will be delivered by you. Every project is unique at Iceberg Web Design so we will make you a Project Timeline with specific dates for each step.

 
Step - 1

Customer Onboarding – Get to Know Our Team!

The first step in a successful website project is to make sure our project manager connects with the decision maker for your company. Our VP of Sales, Shane, will introduce you to Mariann and the development team. This could be by phone call, by email, or by an in person meeting in our office. The fridge is stocked and ready, and we can’t wait to meet you!

Project Discovery Meetings: Depending on the size and features of your new website, we may schedule a meeting with our project manager, a developer, and your team to learn more about your business and your customers. This will help us make critical decisions to ensure your website is a tool that works well for you.

Step - 2

Your Brand & Design Preferences

Send Us Your Logo! We will need high-resolution copies of your logo and any other marketing materials you use. This helps us with inspiration, and ensures we will design a website you love! No logo? No problem! We can help you out with this too.

What Do You Like? We will ask for some examples of websites you like, and websites you do not. This helps our website designers ensure that we deliver you a design first draft that you will love.

Step - 3

Website Content & Pictures

A Website Is Only as Good as its Content.

If you purchased professional content writing, Mariann will put you in touch with one of our skilled content writers. The first step in content writing is an hour-long phone meeting, where your content writer gets to know you, your business history, and your personality. We want to create fresh content that reflects who you are, so this interview is important! Full website content writing takes a few weeks, depending on how much you need.

If you decide to write your own content, we will send you an example of how content should be laid out.

Photography Can Make or Break a Website

Professional photographs are a critical part of a great-looking website. We can introduce you to a photographer, or assist you with purchasing stock imagery to make your website look great.

What Do You Like? We will ask for some examples of websites you like, and websites you do not. This helps our website designers ensure that we deliver you a design first draft that you will love.

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